ROLEX FREQUENTLY ASKED QUESTIONS



  • Where can I purchase a Rolex watch?

    People also ask: “Where to buy a Rolex?” / “Who sells Rolex watches?” / “How to find the nearest Rolex retailer”

    New and genuine Rolex watches are exclusively sold by Official Rolex Retailers, who warrant the authenticity of your Rolex and ensure its international five-year guarantee. The network of Official Rolex Retailers covers more than 100 countries worldwide. Uğur SAAT is the only authorized retailer of Rolex in Ankara.

  • How can I ensure the authenticity of a Rolex watch?

    People also ask:“How to authenticate a Rolex?” / “How to know if a Rolex is real?” / “How to spot a fake Rolex?”

    Rolex watches should be only purchased from Official Rolex Retailers, who are authorized to sell and maintain Rolex watches. With the necessary skill, training, know-how and special equipment on site, they guarantee the authenticity of each and every part of your Rolex, and can ensure its reliability over time.

  • How to identify an Official Rolex Retailer?

    People also ask:“How can I tell if a Rolex retailer is genuine?” / “Where is the best place to buy a Rolex?” / “Where can I find an Official Rolex Retailer?”

    The Official Rolex plaque, displayed in-store or on the retailer website establishes the authenticity of an Official Rolex Retailer. Rolex.com lists all Official Rolex Retailers and Service Centres. Uğur Saat is the one of these official retailer in the World.

  • Where can I find the price of a Rolex watch?

    People also ask:“How much does a Rolex cost?” / “How much is the most expensive Rolex?” / “What are the cheapest Rolex watches?”

    The suggested retail price for a large selection of Rolex watches can be found on rolex.com in most countries. For any enquiries about prices for specific models please contact to us.

  • How can I check the availability of a watch?

    People also ask:“Which Rolex boutique has the watch I am looking for?” / “How can I find out the availability of a specific model in-store at an Official Rolex Retailer?”

    Please contact your nearest Official Rolex Retailer. They are best suited to advise you on selecting a Rolex watch. They can provide you with information on the availability of Rolex watches in your region.

    All Rolex watches are assembled by hand with the utmost care to ensure exceptional quality. Such high standards naturally restrict our production capacity and, at times, the demand for our watches outpaces this capacity. Therefore, the availability of certain models may be limited. New Rolex watches are exclusively sold by Official Rolex Retailers, who receive regular deliveries and independently manage the allocation and sales of watches to customers. Uğur Saat, which is the official Rolex retailer, can provide information on the availability of Rolex watches.

  • What does the Rolex guarantee cover?

    People also ask:“What does the Rolex guarantee consist of?” / “How long is the Rolex warranty?” / “Is the Rolex guarantee international?”

    Rolex guarantees the proper functioning of its watches for a period of five years from the date of purchase. The Rolex guarantee excludes normal wear-and-tear (notably the wear-and-tear of non-metal bracelets and straps), loss, theft, or damage due to misuse. The substitution of components with, or the addition of, components or accessories not manufactured by Rolex will invalidate the guarantee. The guarantee is valid only if (1) the watch has been sold by an Official Rolex Retailer; (2) the guarantee card has been completed in full by the Official Rolex Retailer at the time of purchase; and (3) the guarantee card is presented with the watch, either to an Official Rolex Retailer or to an Official Rolex Service Centre. Any work carried out by third parties will render the guarantee null and void.

  • How long is the guarantee on a Rolex watch?

    People also ask:“How long is the guarantee on a Rolex?” / “Are Rolex watches guaranteed for life?” / “How long does a Rolex watch last?”

    To ensure the precision and reliability of its timepieces, Rolex submits each watch after assembly to a stringent series of tests. Our confidence in our rigorous quality assurance allows us to provide a five-year international guarantee on all new Rolex watches purchased from one of the brand’s Official Retailers.

Kindly contact to us for your further inquiries.