UĞUR SAAT ROLEX SERVICE CENTRE
Ankara Maidan, November 2020 – Uğur Saat announces the opening of a Rolex after-sales service centre in Maidan centre. The inauguration of this workshop, which is dedicated to servicing the brand’s watches, builds on the close ties forged between Rolex and Uğur Saat since 2007. This new workshop will ensure that Rolex watches are maintained to the highest standards to preserve their excellent performance and pristine appearance. It is part of the Rolex World Service network, which Hans Wilsdorf set up shortly after founding the brand to oversee the quality and reliability of Rolex watches throughout the world. The workshop at Uğur Saat is equipped with cutting-edge technology, enabling all types of servicing to be carried out on the premises.
Located in the Maidan living complex and spread over 110 square metres, this Rolex after-sales service centre provides an optimal working environment for Uğur Saat watchmakers, who are specially trained in servicing Rolex watches. Furthermore, the customer reception area was designed to meet the brand’s exacting requirements and encapsulates the essence of Rolex through its interior design and colour scheme.
Uğur Saat’s workshop offers a range of services, from specific interventions such as adjusting a bracelet or refinishing the exterior of the watch, to full servicing, which involves a complete overhaul of the movement, case and bracelet, and comes with an international two-year guarantee for the parts and labour. All of these operations are carried out by watchmakers trained by the brand and with the strictest adherence to Rolex standards.
“The creation of a Rolex after-sales service centre is a milestone in the history of Uğur Saat,” said Aslıhan Bezcier, General Coordinator of Uğur Saat. “This workshop will allow us to continue offering our customers outstanding service and to relay within our point of sale the qualities and values that underpin Rolex’s perpetual quest for excellence.”
ABOUT UĞUR SAAT
The story of Uğur Saat began 32 years ago. Founded in 1989, the company is one ofthe leading watch retailers in Turkey. Uğur Saat offers its clients a collection of Rolex watches as well as unique commitment to customer satisfaction. With extensive market knowledge, Uğur Saat provides an exclusive shopping experience in three points of sale in the heart of the Turkish capital, together with impeccable customer service and renowned after-sales service.
AN UNRIVALLED REPUTATION FOR QUALITY AND EXPERTISE
Rolex, a Swiss watch manufacture headquartered in Geneva, is recognized the world over for its expertise and the quality of its products. Its Oyster Perpetual and Cellini watches, all certified as Superlative Chronometers for their precision, nperformance and reliability, are symbols of excellence, elegance and prestige. The word “Perpetual” is inscribed on every Rolex Oyster. But more than just a word on a dial, it is a philosophy that embodies the company’s vision and values. Hans Wilsdorf, the founder of the company, instilled a notion of perpetual excellence that would drive the company forward. This led Rolex to pioneer the development of the wristwatch and numerous major watchmaking innovations, such as the Oyster, the first waterproof wristwatch, launched in 1926, and the Perpetual rotor selfwinding mechanism, invented in 1931. Rolex has registered over 500 patents in the course of its history. A truly integrated and independent manufacturing company, Rolex designs, develops and produces in-house the essential components of its watches, from the casting of the gold alloys to the machining, crafting, assembly and finishing of the movement, case, dial and bracelet. Furthermore, Rolex is actively involved in supporting the arts and culture, sport and exploration, as well as those who are devising solutions to preserve the planet.
ABOUT ROLEX WORLD SERVICE
Rolex watches are designed and built to last. Hans Wilsdorf instilled a philosophy of perpetual excellence on which the brand has forged its reputation. From the outset, the founder of Rolex established a network of watchmaking workshops around the world, tasked with ensuring that all of the brand’s watches could receive the best possible servicing and so preserve their excellent technical performance and a pristine appearance. The watchmakers in the Rolex World Service workshops are specially trained by the company so as to ensure the quality and consistency of servicing operations worldwide. They perform various types of procedures in adherence with Rolex standards, thereby guaranteeing the performance of the brand’s watches over time. Moreover, the availability of parts and labour is assured for every watch for at least 35 years following its withdrawal from the catalogue. Exceptional historic watches, whose refurbishment requires specific skills, are handled by the Restoration Atelier in Geneva.