Privacy and Security Policy
All services provided in our store and on the website www.ugursaat.com.tr belong to UĞUR SAAT MAĞAZACILIK A.Ş., which is registered at this address and operated by our company. Our company may collect personal data for various purposes. Below, it is explained how and in what manner the collected personal data is gathered and how it is protected.
As a requirement of the nature of the business, certain personal information of members (such as name-surname, company details, phone number, address, or email address) is collected through the membership process or by filling out various forms and surveys on our Store. Our company may send campaign information, updates on new products, and promotional offers to customers and members from time to time. Our members can choose whether to receive such communications during registration, and later change this preference through the account information section after logging in or via the link provided in the notification message sent to them.
Personal information submitted electronically by our members during the approval process conducted through our Store or via email will not be disclosed to third parties outside the purposes and scope determined by the "User Agreement" concluded with our Members. For the identification of system-related issues and for a rapid resolution of potential problems or disputes related to the service provided, our Company records and uses the IP address of members. IP addresses can also be used to generally identify users and to collect comprehensive demographic information.
Our Company may use requested information or information provided by the user, or information regarding transactions made through our Store, for direct marketing purposes within the purposes and scope determined by the User Agreement. Personal information may also be used to contact the user when necessary. This information may also be used—without disclosing the identity of our members—for various statistical evaluations, database creation, and market research by our Company and its business partners.
Our Company undertakes to keep confidential information strictly private and confidential, to regard it as a confidentiality obligation, and to take all necessary precautions and exercise due care to ensure confidentiality and prevent unauthorized use or disclosure of confidential information to any third party.
Credit Card Security
Our Company prioritizes the security of credit card holders who shop on our websites. Your credit card information is never stored in our system. There are two indicators that you are on a secure webpage when entering your transaction. One is the key or lock icon displayed at the bottom of your browser window. This indicates that you are on a secure webpage where all your information is encrypted and protected.
Such information is used only in connection with the sales process and according to your instructions. During the shopping process, credit card information is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for verification, independently of our shopping sites. If the card is approved, the shopping process continues. Since no card information can be viewed or recorded by us, it is impossible for third parties to obtain this information under any circumstances.
For online orders placed with a credit card, our Company checks the reliability of payment, invoice, and delivery address details against Credit Card Fraud. Therefore, for first-time customers, financial and address/telephone details must first be verified before the order can proceed to the supply and delivery stage. If necessary, the credit card holder or the relevant bank is contacted for verification.
Only you can access and change all the information you provide when registering. If you protect your login information securely, it is impossible for others to access or modify your information. For this purpose, all operations during the membership process are carried out within the 128-bit SSL security zone — an internationally unbreakable encryption standard.
Nowadays, online shopping websites that provide customer service or support hotlines and clearly display their physical address and phone number are preferred more. This enables you to obtain detailed information about any concerns and verify the reliability of the company offering the online shopping service.
Note: We recommend that you ensure the shopping site provides an address and phone information. Before shopping, take note of the store's contact details and call to confirm if needed. All our online stores clearly provide our company details and location.
Mail Order Credit Card Information Security
Identity and credit card information you send to us using the mail-order method is stored by our Company in accordance with confidentiality principles. This information is kept for 60 days in case of potential disputes with banks regarding transactions and is destroyed thereafter. Should any unauthorized amount be charged beyond the approved mail-order form amount, you may naturally dispute this with your bank, preventing the payment — therefore creating no risk.
Third-Party Websites and Applications
Our Store may provide links to other websites. Our Company bears no responsibility for the privacy practices or content of these websites accessed via such links. Advertisements published on our website are distributed to users by our advertising partners. The Privacy Policy Principles in this agreement apply only to the use of our Store and do not cover third-party websites.
Exceptional Circumstances
In the limited cases listed below, our Company may disclose user information to third parties outside the provisions of this Privacy Policy. These cases are strictly limited to:
Compliance with mandatory legal obligations under laws, decrees, regulations, etc., issued by authorized legal authorities;
Fulfilling and enforcing the requirements of the "Membership Agreement" or other agreements concluded with users;
When information is requested regarding users in line with a duly conducted administrative or judicial investigation;
Cases where disclosure of information is necessary to protect the rights or security of users.
Email Security
In exceptional situations listed above, our Company may disclose user information to third parties outside this Privacy Policy. These cases include:
Legal obligations;
Enforcement of Membership Agreements;
Requests arising from administrative or judicial investigations;
Situations where disclosure is necessary to protect user rights or safety.
Browser Cookies
Our Company may obtain information about users visiting our Store and their use of the website via a technical communication file (Cookie). These are small text files sent to the user’s browser and stored in memory.
Cookies facilitate the use of the Internet by storing information about the site and user preferences. Cookies help obtain statistical data such as how many people visit the site, for what purpose, how often, and how long they stay. They also support dynamically generating ads and content for user-specific pages.
Cookies are not designed to retrieve personal data from your memory or email. Most browsers are initially set to accept cookies, but users may change their browser settings to block cookies or to receive a warning when cookies are sent.
Our Company may amend this Privacy Policy at any time by publishing it on the website or sending an email. Changes take effect on the date they are published.
For any questions or suggestions regarding our privacy policy, you may email [email protected].
Below are our Company's contact details:
Company Title: UĞUR SAAT MAĞAZACILIK A.Ş.
Address: MAIDAN Bilkent Kavşağı 2118 Cad. Blok:D/8 Çankaya / ANKARA
Email: [email protected]
Phone: 0312 219 61 15
UĞUR SAAT MAĞAZACILIK A.Ş. will not use or share personal information submitted through the website www.ugursaat.com.tr outside the purposes and scope defined in this Privacy Policy. However, the user grants permission for shared information to be used by all UĞUR SAAT MAĞAZACILIK A.Ş. subsidiaries for personalized benefits, communication activities, sales and marketing purposes.
Personal information includes any information that directly or indirectly identifies the user, such as name-surname, date of birth, home address, mobile and landline phone numbers, email address, and is referred to as “Confidential Information.”
UĞUR SAAT MAĞAZACILIK A.Ş. may use personal information within its organization for profiling, statistical analysis, advertising, promotion, marketing, and communication purposes, and may share such information only with third parties involved in these activities and within the user’s knowledge.
UĞUR SAAT MAĞAZACILIK A.Ş. undertakes to strictly keep personal information confidential, consider this an obligation of confidentiality, and take all necessary precautions to ensure confidentiality and prevent unauthorized access or disclosure.
In case of attacks on the website or system despite necessary security measures, UĞUR SAAT MAĞAZACILIK A.Ş. will not be held responsible if personal information is damaged or obtained by third parties.
Users may always update their Membership/Personal information and communication preferences by logging into the system. Requests may also be communicated through the contact details listed on our website and will be processed promptly.
If you do not wish to receive promotional or announcement emails from www.ugursaat.com.tr, you can uncheck the relevant option under "Email Notification and SMS Notification" in the "My Profile > Announcement Preferences" section on your "My Account" page.
By visiting this Website, every User is deemed to have accepted the provisions of this Privacy Policy.